How do I find out my ring size?
First things first; buy a ring sizer. They’re cheap, accurate & save you any hassle of resizing. Here’s one we recommend…
https://www.ebay.co.uk/itm/224530422507?hash=item34470e5aeb:g:CREAAOSwc61g6mYj
The gauge should fit snug on your finger and shouldn’t slip off when you shake your hand. However, it shouldn’t be too tight - it needs to be able to slip on and off. When measuring your finger, remember your fingers fluctuate in size depending on the temperature; always measure at room temperature.
Can I request a piece in gold / gold plated?
If you would like to request a piece in gold, please email [email protected]
Do you ship worldwide?
Yes! Shipping worldwide is available, however this will incur additional postage fees depending on your location.
How long will it take for my piece to arrive?
As each piece is individually handcrafted, we ask that you allow up to four weeks for delivery from your order date.
Help! I need to change my order!!
If you have any modifications to your order, please email [email protected] as soon as possible.
Re-Sizing…
If you have received your ring and it doesn’t fit please get in touch at [email protected].
Please note: The ring will need to be sent back via recorded delivery as Cross & Dot can bear no responsibility should anything happen to your ring in transit.
How do I request a custom piece?
To request a custom piece please email [email protected] with your ideas, budget, metal preference & any other information you feel is relevant.
I would like my ring to be a size that’s not listed
Rings below a size L or above a size W are available on a made-to-order basis. If your size isn’t covered in our normal range, please get in touch at [email protected].